Google, the superbrand and top global brand is also listed on the Better Business Bureaus (BBB) list of businesses as having an "unsatisfactory record."

The reason Google has this unsatisfactory rating from the BBB is because Google has failed "to respond to one or more complaints and or two or more otherwise unresolved." The BBB does note that Google "has resolved most complaints presented to the bureau." You can find some of the complaints over here. Valleywag has their swing to the story as well.